University Mail

Large volumes of mail come into universities and colleges and the PASS Mailroom system records all incoming mail and its internal distribution. This saves a lot of time trying to find out what happened to an individual parcel or mail item. Automatic emails are sent out to the addressees with collection time slots to enable social distancing and proof of delivery is recorded by camera when the item is collected from the postroom.

There are many sites in universities and the central systems enables all sites to be linked over internal VPN maintaining the grouping of students on their individual sites. One of our installations at Imperial College London covers three sites all connected to the central sql server. Mail moves between mailrooms at each site all visible centrally by the administrator. One criteria was that the system could not be cloud based and we went through a series of configuration trials involving Windows authentication, individual mailroom user login and sql server login before settling on the final system. PASS Mailroom was able to adapt to each scenario easily.

The list of students regularly changes as some graduate and leave and new students arrive. The system updates the changes as they are recorded centrally whilst maintaining archives of previous years in case of loss or dispute over an item. The annual exit and arrivals are recorded in block , importing from the university lists.

Storeroom in Education

Storeroom is used to teach students the fundamentals of stock and inventory control and has been adapted into many schools in the Netherlands as part of the high school curriculum.

Each class can have its own database and at the end of the term or year the system is reformatted and a new instance of the software reinstalled.

The licencing model is per school site, branded with the school name and can have unlimited installations on that site with a single product key.

The advantage of teaching in this way is that the demonstration database enables the system to be used rather like a blackboard and that any mistakes can be easily highlighted and rectified and the original database renewed and refreshed.

Our reseller TSC Business Solutions ltd installs PASS Mailroom at RAF Cosford.

Situated in the picturesque countryside of Shropshire, RAF Cosford is home to the No 1 School of Technical Training, as part of the Defence School of Aeronautical Engineering, and also to the Aerosystems Engineering and Management Training School and the No 1 Radio School. All three of these come under the Defence College of Technical Training. The RAF School of Physical Training and the Defence School of Photography are also based at Cosford. The world renowned RAF Museum is also adjacent to the site.

“We have noticed that traditional post is giving way to parcels as consumer purchasing habits are changing with the increased use of on-line shops.” Said Dan Virgin, the Station Postal Services Manager. “With the resulting level of incoming parcels increasing dramatically we urgently needed a system that would help us manage the increase and, at the same time, make us more efficient. "

One of the requirements for Mailroom at RAF Cosford was lone worker tracking. The hand held terminals can be connected to the mobile phone network. This gives a real time update of the database when the delivery personnel are out delivering mail but also enables the generation of a report showing their last known location. “Our station site is very large and the delivery personnel travel all around it so it is important to know where they are in case of an accident.” Said Dan.

There are over 3000 students at RAF Cosford, most of whom live on site. Mailroom has the ability to automatically send an email to a recipient to tell them that post has arrived for them and this is ideally suited to the way in which the college works. It means the students can now come to collect their post from reception when there is post for them.

For RAF Cosford IT security is always an issue and it was important that the system was not cloud based, as allowing their IT systems to access to the outside world is not something that can be allowed. Mailroom is a client server application which suited the situation perfectly.

“For us Mailroom has increased our efficiency beyond measure. We have just passed ten thousand parcels delivered with no lost items since we installed the system.” Said Dan. “The signature capture and proof of delivery means items don’t go missing.